reship policy

Parcels determined to be lost or stolen. P.O. Box shipping addresses are excluded from our reship policy.

100% coverage 1 credit
50% coverage 3 credits

We offer each member or household a one time claim for 100% coverage of your order and thereafter up to 3 claims for 50% coverage of your order up to $500.00CAD.

You will be responsible for the remaining balance of the original order. In addition your shipping address will be blacklisted and your account restricted to Canada Post FlexDelivery shipping only.

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